General Terms
Last updated: [add date]
These General Terms govern the use of this website and the purchase of products from [Your Brand Name].
By using this website or placing an order, you agree to these Terms.
1. Seller information
[Your legal name / company name]
Business ID / Company code: [add]
Address: [add]
Email: [add]
Phone: [optional]
2. Products
We sell coffee, brewing accessories, and selected merchandise through this website.
We aim to ensure that product descriptions, images, prices, and availability are accurate. However, minor differences may occur, especially in packaging, crop information, tasting notes, or visual presentation.
3. Orders
When you place an order, you confirm that:
- the information you provide is accurate
- you are legally able to enter into a binding agreement
- you are authorized to use the selected payment method
After placing an order, you will receive an order confirmation email. This does not necessarily mean the order has been accepted. We reserve the right to refuse or cancel orders in justified cases, such as pricing errors, suspected fraud, or stock issues.
4. Prices and payment
All prices are shown in [EUR / add currency] unless stated otherwise.
Prices may include or exclude VAT depending on how your store is configured and what is legally required.
Payment must be completed at checkout using the payment methods made available on the website.
5. Shipping and delivery
We ship to the locations listed at checkout.
Delivery times are estimates and may vary depending on destination, courier delays, customs, holidays, or other circumstances beyond our control.
Shipping costs are shown at checkout unless otherwise stated.
6. Product availability
All products are subject to availability. If a product becomes unavailable after your order is placed, we will contact you and offer a refund or alternative where appropriate.
7. Coffee product information
Coffee is an agricultural product and may vary by harvest, crop year, producer lot, roast profile, and brewing method. Tasting notes are descriptive and may vary depending on preparation and personal perception.
We aim to provide accurate information about roast style, origin, process, and brew suitability, but natural variations should be expected.
8. Returns and refunds
Consumers may have statutory rights to withdraw from distance purchases, subject to applicable law and product-specific exceptions.
For hygiene, freshness, or other lawful reasons, some products may be non-returnable once opened, including certain food products such as coffee.
To request a return or report a problem with your order, contact us at [your email] within [insert timeframe].
If a product is damaged, incorrect, or faulty, contact us promptly with your order number and photos where relevant.
9. Merchandise, gear, and accessories
For merchandise and accessories, please check product descriptions for sizing, compatibility, care instructions, and other details before purchase.
10. Intellectual property
All content on this website, including text, images, branding, design, graphics, and logos, belongs to [Your Brand Name] or is used with permission. It may not be copied, reproduced, or used without prior written consent.
11. Website use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for unlawful or fraudulent purposes.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products.
Nothing in these Terms excludes liability that cannot legally be excluded.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
14. Changes to these Terms
We may update these Terms from time to time. The latest version will always be published on this page with the updated date above.
15. Governing law
These Terms are governed by the laws of Lithuania, unless otherwise required by applicable consumer protection law.
16. Contact
For questions about these Terms, contact:
[Your Brand Name]
Email: [your email]
Address: [your address]